Welcome to Fashion Mai. By accessing or using our website, you agree to the terms outlined below. Please review them carefully before placing an order.
1. Applicability
These Terms apply to all visitors and customers using the Fashion Mai website.
By browsing or purchasing from our store, you acknowledge and accept these Terms as a legally binding agreement.
Users must be at least 18 years old, or access the website under the supervision of a parent or legal guardian.
2. Products & Services
Fashion Mai specializes in silk clothing and related fashion items offered through our online store.
- Product images and descriptions are provided for reference purposes
- We aim for accuracy, but slight variations in color, texture, or details may occur
- Product availability is subject to change without prior notice
- We reserve the right to modify or discontinue products at any time
3. Pricing & Payment
- All prices are displayed in USD unless stated otherwise
- Applicable taxes may be included depending on your location
- Shipping costs are calculated during checkout
- We accept secure payment methods, including major credit/debit cards and trusted online payment providers
Full payment is required at the time your order is confirmed.
4. Order Acceptance
- Orders are placed directly through our website
- A confirmation email indicates that your order request has been received
- An order is considered accepted once it has been processed and confirmed
We reserve the right to cancel or decline orders in cases such as suspected fraud, pricing errors, or stock issues.
5. Product Issues & Claims
If you encounter any issues with your order, please contact our customer support team promptly.
Depending on the situation, you may qualify for:
- Replacement
- Refund
- Exchange
Supporting evidence (such as photos or videos) may be required to process your request.
6. User Responsibilities
By using our website, you agree to:
- Provide accurate and up-to-date information
- Use the site only for lawful and legitimate purposes
- Avoid any fraudulent, abusive, or harmful behavior
Violation of these rules may result in account suspension or further legal action.
7. Intellectual Property Rights
All content on the Fashion Mai website—including text, images, branding, and design—is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law:
- Fashion Mai is not responsible for indirect or consequential damages
- We do not guarantee uninterrupted or error-free website operation
- We are not liable for delays or failures caused by circumstances beyond our control, such as natural disasters, logistics disruptions, or regulatory actions
9. Governing Law
These Terms shall be governed by the laws of the Indonesia.
Any disputes related to the use of this website will be handled by the appropriate courts within the Indonesia.
We encourage resolving disputes through mutual communication whenever possible.
10. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how your personal data is collected and protected.
11. Updates to Terms
Fashion Mai reserves the right to revise or update these Terms at any time.
Any changes will be published on this page. Continued use of the website indicates your acceptance of the updated Terms.
Contact Us
If you have any questions regarding these Terms of Use, please contact the Fashion Mai support team. We are here to assist you.E-MAIL: request@fashionmai.com