At Fashion Mai, we are dedicated to delivering your silk clothing orders safely and efficiently. Below is an overview of our shipping process to help you better understand how your order will be handled.
Shipping Costs
Shipping fees vary by product and destination. Final shipping cost will be shown on the product page and at checkout before payment.
Estimated Delivery Time
Delivery times depend on the destination region:
- United States / Canada: 7–15 business days
- Europe: 7–15 business days
- Asia: 5–12 business days
- Other Locations: 10–20 business days
Express shipping typically shortens delivery time to approximately 3–7 business days.
Please note that order processing time (1–3 business days) is separate from shipping time.
Shipping Coverage
Fashion Mai ships to most countries worldwide. However, certain locations may be unavailable due to shipping restrictions or carrier limitations. If your address cannot be serviced, you will be informed during checkout or by our support team.
Order Handling & Tracking
- Orders are usually processed within 1–3 business days
- A shipping confirmation email with tracking details will be sent once dispatched
- You can monitor your shipment using the provided tracking link
Delivery Limitations
We may not be able to ship to:
- Certain P.O. Box addresses
- Military addresses (APO/FPO)
- Remote or restricted regions where delivery services are limited
Lost or Damaged Shipments
- Lost Packages: If a parcel is officially confirmed lost during transit, we will arrange a replacement or issue a full refund
- Damaged Items: If your silk clothing arrives damaged, please contact us within 48 hours and provide photo or video evidence for verification
We are committed to resolving any delivery issues promptly and fairly.
Important Information
- Delivery timeframes are estimates and may be affected by customs clearance, holidays, or unexpected delays
- Customers are responsible for any applicable import duties or taxes
- Please double-check your shipping information before completing your order
Contact Support
If you have any questions regarding shipping or delivery, please contact the Fashion Mai customer support team. We are always ready to assist and ensure a smooth shopping experience.E-MAIL: request@fashionmai.com